Help
Help with your report.
Order questions, private links and keeping a copy. If something goes wrong, start here before placing another order.
Common questions
Do I need an account or subscription?
No. The restaurant intelligence report is a one-time $79 purchase for one US restaurant or concept. You receive a private email link. Existing account features are separate from this purchase.
Can I research a concept before choosing a site?
Yes. Enter a neighborhood, city and state, your cuisine and intended price range. The report is labelled as area research. It does not establish site feasibility or zoning approval.
Where is my report?
Research starts after payment. Check the email address you entered and your spam folder for the private report link. If the checkout status shows that your order needs attention, email contact@menuspy.ai with your checkout details. Do not place a duplicate order.
My private link will not open. What should I do?
Reopen the original link in your report email. Copying the page address after opening it may leave out the access information. Links are available for 90 days. If the original link still fails, contact support. Do not post the full private link publicly.
How do I save the report?
Open the report from your email and select Print / save PDF. Keep that copy for later reference. The report is a research snapshot and does not update automatically.
What if research or delivery fails?
The order is flagged for review. Contact contact@menuspy.ai with your checkout details so the issue can be investigated. Do not order again to resolve an existing purchase.
Can I rely on every finding?
Treat the report as decision support. Use its source links to check important findings. Public menus, event schedules and regulations can change. Excerpt checks do not guarantee that every interpretation is correct, and gaps are not proof that something does not exist.
Before you buy
See the format, scope and evidence labels in the example report. The report guide explains how to order and use your findings.
Existing account support
Sign in to your account for your dashboard. For account access or billing questions, email contact@menuspy.ai. Include the account email and a description of the problem, but never your password or payment card details.